See the product
A 30-minute slot on the live stand, on your own: the operator interface plus a camera on the physical wall.
This page describes the working process for system integrators, resellers and distributors: how a partnership starts, how a project is registered and who is responsible for what. Partner-specific commercial terms are agreed in the partner discussion.
Perpetual licence: €2,500 per server. Capacity depends on the GPU, video outputs and source workload.
Updated:
System integrators that design and install control rooms and AV systems. Resellers and distributors that supply software to those integrators. Consultants who specify video wall systems for tenders.
Craft Wall is sold as a perpetual licence per server or as a preconfigured server. The licence has no per-display, per-source, per-operator or per-canvas fee, so a partner sizes a project by the server hardware alone.
Six steps take a partner from the first enquiry to the first project.
Registering a project tells us which partner is preparing which customer's specification. Demonstrations, sizing questions and the quote for that project then go to one contact.
Send the registration through the partner form or by email to sales@craftwall.pro. We confirm receipt by email and assign an engineer for the technical work.
Registration does not create a purchase obligation for either side. The terms that apply to registered projects are confirmed in the partner discussion.
The table shows the usual split of responsibilities for the two offers. The project contract defines the final scope; agree deviations in writing before installation.
| Task | Craft Wall | Integrator or partner | Customer |
|---|---|---|---|
| Software licence, first year of updates, optional annual support | Provides | Includes in the project | — |
| Server hardware | Supplies with the preconfigured-server offer | Supplies per reference specifications with the licence offer | Approves the specification |
| Operating system installation and hardening | Preconfigured-server offer | Licence offer | Sets the security policy |
| Craft Wall installation and initial configuration | Preconfigured-server offer; engineer support by agreement | Licence offer, with the installation guide | — |
| Source integration: camera credentials, NDI senders, remote desktop accounts, dashboards | Advises during the demonstration and the proof of concept | Performs | Provides access and accounts |
| Displays, mounts, cabling and video outputs | — | Performs | Provides the room and power |
| Network segments, firewall rules and access policy | Documents the connections the product needs | Designs with the customer | Approves and operates |
| Operator scenes and training | Supports commissioning by agreement | Performs | Names the operators and their roles |
| Acceptance testing | Provides the acceptance checklist | Runs the tests | Signs off |
| First-line support | — | Performs | Reports issues |
| Software support and updates | Under the support option | Escalates | — |
Every partner works with the same published documents and tools as end customers. Additional partner materials are prepared for the first project.
Read the datasheet or the TCO methodology before arranging a demonstration.
A 30-minute slot on the live stand, on your own: the operator interface plus a camera on the physical wall.
Share the display layout, sources and requirements. We will discuss the configuration and prepare a quote.
For integrators and resellers evaluating software for customer projects.